Online Integrated Solution has pushed back against reports that it has been permanently removed from handling Nigerian visa applications in the United States. The service body describes the current service interruption as a temporary pause tied to an administrative process rather than a termination of its contract.

The clarification, shared with Nairametrics on Friday, came a day after the Nigeria Immigration Service announced that OIS Services had been “disengaged” from collecting and submitting visa applications on behalf of Nigerian diplomatic missions in the US, directing applicants to submit directly at the Embassy in Washington, D.C. or the Consulates in New York and Atlanta.

OIS stated that the situation arises from a U.S. government administrative requirement governing how private companies are recognised as service providers supporting visa processing and consular functions on behalf of foreign missions. The company maintained that this process is still ongoing and has not been concluded, meaning its suspension is procedural rather than permanent.

“The current situation relates to an administrative process concerning the recognition of private companies, such as OIS, as service providers supporting visa processing and related consular functions on behalf of foreign missions, in accordance with applicable U.S. Government procedures,” the company said.

“Pending the completion of that administrative process, visa application submission and biometric services through OIS have been temporarily paused.”

Back story: US travellers will now submit Nigeria visa applications at embassy as NIS scraps third-party service

OIS added that it remains committed to supporting the Nigerian government and is actively working with relevant authorities to restore…